All You Need

To Know

Refund & Exchange

We take pride in what we do and what we create. That’s why we stand behind our products personalized & customizable tech products 100% and offer a 1 year product warranty on our products from the date they were originally purchased.​


  • Ear-Mojo's warranty does not cover refunds. However, if your item is defective or experiencing technical issues, we will replace your product.

  • Before you return your items, take another look at the instruction manual or shoot us an email and we’ll see if we can resolve your issue. If we receive a product deemed to be in full working order after testing, we will send it back.

  • If items were purchased through a retailer, returns must be issued from that particular retailer.

  • Please note: If you are returning any devices that have found themselves in your ears…please return them in a plastic bag. We’d rather not get to know you that well.

Fine Print:

  • We cannot guarantee the imprint will be the same as your current product

  • If the product physically breaks, the return opportunity is void.


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